Privacy Policy

Effective Date: April 21, 2025

1. Introduction

At Effitrack Limited, we understand that your privacy is fundamental to building trusted business relationships. This Privacy Policy outlines how we collect, use, protect, and manage your personal information when you interact with our website, services, or communications. Our commitment to data protection reflects our core values of transparency, security, and operational excellence in global logistics and e-commerce solutions.

2. Information We Collect

We may collect the following types of information to deliver and enhance our services:

• Personal Identification Information: such as your name, email address, phone number, company details, and shipping or billing addresses—provided voluntarily when you request a quote, create an account, or contact us.
• Technical & Usage Data: including IP address, browser type, device information, pages visited, and session duration—collected automatically through cookies and similar technologies to improve site performance and user experience.
• Transactional Data: related to orders, shipments, supplier interactions, and fulfillment activities, where applicable.

3. How We Use Your Information

Your information is used exclusively for legitimate business purposes, including but not limited to:

• Providing, managing, and optimizing our logistics and e-commerce solutions;
• Processing orders, coordinating global procurement, and managing fulfillment operations;
• Communicating with you regarding your inquiries, service updates, or account status;
• Enhancing website functionality, security, and user experience through analytics;
• Complying with legal obligations and industry regulations.

We do not sell, rent, or share your personal data with third parties for marketing purposes without your explicit consent.

4. Your Data Rights

In accordance with applicable data protection laws (including GDPR and other relevant frameworks), you have the right to:

• Access the personal data we hold about you;
• Request correction of inaccurate or incomplete information;
• Request deletion of your data, subject to legal or operational retention requirements;
• Object to or restrict certain types of processing;
• Withdraw consent at any time (where processing is based on consent).

To exercise any of these rights, please contact us at the details provided below.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to ensure the efficient operation of our website, analyze traffic patterns, and personalize your experience. You may manage or disable cookies through your browser settings, though this may affect certain functionalities of the site. For more details on the cookies we use, please refer to our Cookie Notice (if applicable).

6. Data Security

Effitrack Limited implements industry-standard technical and organizational measures to safeguard your personal information against unauthorized access, loss, or misuse. Our systems are continuously monitored and updated to maintain the highest levels of data integrity and confidentiality.

7. International Data Transfers

As a global logistics provider, your data may be transferred to and processed in countries outside your jurisdiction—including jurisdictions with different data protection standards. Where required by law, we ensure appropriate safeguards (such as Standard Contractual Clauses) are in place to protect your information.

8. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data, please contact our Data Protection team at:
info@effitrack.com

We are committed to addressing your inquiries promptly and responsibly.